Refund Policy

Returns, Refunds & Exchanges

We do not accept any returns for any products. All sales are final. No refunds or exchanges under any circumstance.

We only replace items if they are defective or damaged or if you received the wrong item/order. If you need to exchange it for the same item, send us an email at shop@planetquincy.com and we will make arrangements from there.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item. Depending on where you live, the time it may take for your exchanged product to reach you may vary.